At Pax Orbit, we are committed to ensuring a smooth and efficient delivery experience for our customers. This Shipping Policy outlines the terms governing order processing, shipping methods, delivery timelines, and related considerations.
1. Order Processing
- Orders are typically processed within 1-3 business days after placement, subject to product availability.
- Processing times may extend during peak seasons, promotions, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details at the time of checkout. Pax Orbit is not liable for delivery failures due to incorrect or incomplete addresses.
2. Shipping Methods & Delivery Timeframes
We offer worldwide shipping with estimated delivery timeframes based on location:
Region | Estimated Delivery Time |
---|---|
Domestic (Within [Your Country]) | 5-10 business days |
International | 10-20 business days |
- Delivery timeframes are estimates and may be subject to delays due to customs clearance, logistical disruptions, or force majeure events.
- Remote locations may experience extended delivery periods.
3. Shipping Fees
- Shipping fees, if applicable, will be calculated at checkout.
- Additional customs duties, taxes, or import fees imposed by the destination country are the customer’s responsibility and are not included in the purchase price.
- Orders are shipped via standard shipping services; expedited shipping is not available at this time.
4. Cash on Delivery (COD) Policy
- Pax Orbit exclusively offers Cash on Delivery (COD) as the payment method.
- Customers are required to make full payment upon delivery.
- If an order is refused at the time of delivery without a valid reason, we reserve the right to restrict future purchases from the customer.
5. Tracking & Order Status
- Once an order is dispatched, customers will receive an email notification with tracking details (if applicable).
- Tracking updates may take 24-48 hours to reflect in the system.
6. Delivery Issues & Lost Packages
- If an order is significantly delayed beyond the estimated delivery timeframe, please contact us at [email protected].
- If a package is marked as delivered but not received, customers should check with neighbors, household members, or local couriers before reaching out.
- Pax Orbit is not responsible for packages lost due to incorrect addresses provided by the customer.
7. Policy Updates
Pax Orbit reserves the right to modify this Shipping Policy as needed. Any changes will be reflected on this page with an updated Effective Date.
For further inquiries, please contact:
📧 Email: [email protected]